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Terms Conditions That Govern Your Account

We set these terms to keep your account secure and withdrawals verifiable. Read them before you open an account — they explain how deposits through bKash, Nagad and Rocket are processed, how we verify your identity for payouts, and what happens if you forget…

Account verification requiredbKash, Nagad, Rocket depositsWithdrawal ID checksBangladesh region eligibilitySecure account access
haji bet Terms Conditions That Govern Your Account
ACCOUNT SECURITY

How We Protect Your Data and Enforce These Terms

We built account security and policy enforcement around Bangladesh mobile habits. Your login credentials, payment details and bet history stay encrypted. We verify your identity before processing payouts to keep your wallet safe from unauthorized withdrawals.

Identity Verification

Before your first withdrawal, we ask for a government ID photo and a selfie holding that ID. This one-time check prevents fraud and ensures payouts go to the account holder, not someone else.

Payment Records

Every bKash, Nagad or Rocket deposit is logged with the transaction ID and timestamp. You can review your deposit history in your account, and we keep these records to resolve disputes or payment delays.

Account Suspension

If we detect multiple accounts, payment reversals or suspicious betting, we freeze the account and investigate. You will receive an email explaining the hold and the documents we need to lift it.

Data Retention

We store your account data, bet history and payment records for as long as your account is active plus the period required by financial regulations. To request account closure and data deletion, contact support with your registered mobile number.

POLICY QUESTIONS

Contact Us About These Terms

If any part of these terms is unclear or you need to discuss account access, withdrawal verification or eligibility, reach our support team through the channels below. We handle policy questions in English and guide you through identity checks, payment disputes and regional restrictions.

Live Chat Open the chat widget in your account dashboard — support answers policy questions, verifies documents for withdrawals and walks you through account security steps in real time.
Email Support Send policy or eligibility questions to our support address — include your registered mobile number so we can verify your account and reply with the specific rule or process that applies to you.
Terms FAQ Check the questions section below for quick answers about account verification, Deposit references, withdrawal ID requirements and what happens if you lose access to your registered mobile number.

Terms & Conditions FAQ

We require a government-issued ID photo and a selfie holding that ID before your first withdrawal. This one-time verification step ensures the payout goes to you, not someone using your login.

No — every account must belong to one person. Sharing login details or allowing someone else to place bets on your account violates these terms and can result in suspension and forfeited balances.

Most mobile wallet deposits appear within one to three minutes after you confirm the payment. If your balance does not update after five minutes, contact support with the transaction ID from your wallet app.

We detect duplicate accounts through mobile numbers, payment details and device fingerprints. If we find multiple accounts linked to you, we suspend them all and withhold any balances pending investigation.

No. Bets are final once you tap confirm. We do not reverse settled wagers unless there is a documented technical error on our side that affected the game result.

Availability depends on local law and the regions we currently support. When you open an account, you confirm that accessing our platform is lawful where you live. We do not guarantee service in all territories.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.