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How haji bet Handles Your Privacy

Your account data and payment details stay with us — not shared, not sold. This policy covers every piece of information you give us when you open an account, deposit through bKash, Nagad or Rocket, and use our platform.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedContact us any time
haji bet How haji bet Handles Your Privacy
REACH OUR PRIVACY TEAM

Contact Us About Your Data

Have a question about what we hold on your account, or want to request a correction? Our support team handles privacy requests directly. Reach us through live chat in your account dashboard, or send a message through the contact form on our site. We aim to respond within one business day for data-related questions.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Our team handles privacy and data requests alongside general account help, in English.

Contact Form

Use the contact form on our site to send a written privacy request. Include your registered mobile number so we can locate your account quickly.

Account Settings

Some data — like your phone number and payment method — you can review and update directly inside your account settings without contacting support.

HOW WE PROTECT YOUR INFO

Data Handling, Cookies and Account Security

We use SSL encryption across the full session — from your login through to your bKash or Nagad payment confirmation. Your account password is hashed and never stored in plain text. Session tokens expire automatically when you close the app or browser, so an open tab on a shared phone does not leave your account exposed.

Encryption in Transit

Every connection between your device and our platform is encrypted. That covers your login, your account wallet activity, and any payment you make via bKash, Nagad or Rocket.

Cookie Use

We use session cookies to keep you logged in during a visit and analytics cookies to understand how the lobby loads on mobile. You can adjust cookie preferences from your browser settings.

Data Retention

We keep your account and transaction records for as long as required by applicable rules in your region. Once that period ends, data is deleted or anonymised from our records.

Your Access Rights

You have the right to ask what data we hold, request a correction, or ask us to delete your account. Submit that request through live chat or the contact form and we will confirm receipt within one business day.

Privacy Questions We Actually Get Asked

These are the data and privacy questions our account holders ask most often. If yours is not here, contact support through live chat or the contact form.

We collect your name, mobile number, and the payment method you register — bKash, Nagad or Rocket. We also log device and session data to keep your account secure.

We share data only where necessary — with payment processors like bKash or Nagad to complete your transaction, or where local regulations require it. We do not sell your data to third parties.

Yes. Contact our support team via live chat or the contact form and we will confirm the information tied to your registered account. Bring your registered mobile number to speed things up.

Basic details like your phone number can be updated directly in account settings. For anything more involved — like a name correction — contact support through live chat and we will walk you through it.

Retention periods depend on regulatory requirements in your region. Once those periods expire, your data is deleted or anonymised. Contact support if you want clarity on what applies to your account.

We retain certain transaction records for the period required by applicable rules in your region. After that, your personal data is removed from active systems. Reach out to support to start the account closure process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.